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Terms of Service

Azure Cleaning LLC. Last updated: October 2026

These terms apply to your Azure Cleaning service agreement. By accepting your agreement, you agree to everything below.

Your Azure Cleaning Contact

Your customer service representative is Ana, at (385) 787-7944 or info@azurecleaningco.com. Your rep will reach out monthly to schedule or remind you of your next clean, so you never have to worry about forgetting.

Scope of Work

A standard cleaning includes:

  • Kitchen: counters, sink, exterior of appliances, stovetop, microwave (inside and out), floors.
  • Bathrooms: sinks, toilets, showers and tubs, mirrors, counters, floors.
  • Living areas and bedrooms: dusting, surfaces, floors vacuumed and mopped, trash emptied.
  • General: light switches, doorknobs, and other reachable surfaces spot-cleaned.

Exact scope will vary depending on the work discussed for your property, and is confirmed with your rep before your first visit. If needed, your first visit may be booked as an initial deep clean before regular service begins.

1. Your Commitment

You are agreeing to the term you select (3 months at the standard rate, 6 months at 5% off, or 12 months at 10% off) at your locked-in rate. For example, on a 6-month term, service and billing continue through month 6, then switch to month-to-month. After that you may cancel anytime with 30 days' notice. To keep your discounted rate when your term ends, sign another commitment term of equal or longer length.

2. If You Cancel Early

If you cancel before the end of your commitment period, you pay the remaining balance through the end of your commitment period.

3. Rescheduling

Need to reschedule or cancel a visit? Give us 48 hours' notice or we may charge a cancellation fee.

4. Your Rate Is Locked

We guarantee your cleaning price, including any commitment discount, for the length of your commitment period.

5. Personal Items

We treat your home with care. If you have anything fragile or irreplaceable, put it away or let us know so our team can clean carefully around it. Our cleaners perform cleaning only. They do not organize, rearrange, or relocate personal items.

6. Property Access and Parking

You will tell us how we will access your property (key, lockbox, code, you will be home, or other), along with any access code, lockbox location or instructions, and where the cleaning team should park. If we cannot get into your home at the scheduled time, we will wait 30 minutes at no charge. Beyond 30 minutes, we may leave and charge the full cleaning price as a no-show fee.

7. Extra Services

Any additional cleaning work needs to be approved and priced beforehand.

8. Payment

When you accept your agreement, you add a card or bank account (ACH) to keep on file. A $1.00 charge is placed only to verify it, and it is refunded immediately. You are not charged for your first cleaning until after it is completed. After your first cleaning, we bill the card or bank account on file automatically each month on that same date going forward.

9. Authorization to Charge

You authorize Azure Cleaning to automatically charge the card or bank account on file each billing cycle as described above.

10. Your Cleaners

We commit to trying our very best to send the same cleaner or cleaners to every visit, though sometimes circumstances require us to send a different cleaner.

11. Communications

By providing your phone number and email, you consent to receive appointment confirmations, reminders, and service-related communications from Azure Cleaning by email and text message. Message and data rates may apply. You may opt out of text messages at any time by replying STOP.

By accepting your service agreement, you agree to this arrangement.